CUSTOMER STORY

Driving Immigration Compliance and Efficiency for a Diverse Workforce

Our client, a multinational technology company with a diverse Australian workforce, faced increasing pressure to maintain rigorous immigration compliance while managing significant administrative workloads.

With hundreds of employees holding various visa types, the HR and compliance teams were spending considerable time on manual VEVO checks, tracking visa expiries, consulting with visa advisors, and managing onboarding verification.

The leadership team recognised the risks of manual processes – including potential breaches of immigration law, costly penalties, and inefficiencies that were diverting resources from strategic HR initiatives.

The Challenge:

Complex workforce composition

A diverse mix of sponsored employees, permanent residents, and temporary visa holders.

Loss of critical compliance records during HR turnover

When key HR staff left, the spreadsheet used to track visa holders was misplaced within shared drives and email chains. The only version that was later found could not be verified as current or accurate, creating serious compliance and operational risks.

Onboarding inefficiencies

New hires’ work rights were being confirmed manually and individually, often requiring significant back-and-forth with hiring managers and external agencies.

Manual compliance tracking

Quarterly VEVO checks were being conducted manually, taking hours (even days) of administrative effort each time.

Missed opportunities for early intervention

Without real-time monitoring, changes to visa conditions or work rights sometimes went undetected until the next scheduled check.

The company needed a scalable, automated compliance solution to reduce administrative burden, minimise risk, and ensure full compliance with Australian immigration law.

The Solution:

Xemplo’s Australian Compliance Tool

We deployed Xemplo’s Australian Compliance Tool, seamlessly integrated into the client’s existing visa application portal, giving their HR and compliance teams a single source of truth for all immigration-related monitoring.
Automated Monthly VEVO Checks new - EPG Group

Automated Monthly VEVO Checks

More frequent and reliable than the standard quarterly manual checks, running automatically in the background.

Visa Expiry Alerts & Change Notifications - EPG Group

Visa Expiry Alerts & Change Notifications

Monthly email reports highlighted upcoming visa expirations and any changes to visa conditions.

Onboarding Work 
Rights Verification - EPG Group

Onboarding Work 
Rights Verification

Instant checks for new hires using passport details, with automatic inclusion in ongoing monitoring.

Bulk VEVO Reporting - EPG Group

Bulk VEVO Reporting

On-demand, real-time organisation-wide work rights reports available anytime.

End of Employment Notifications - EPG Group

End-of-Employment Notifications

Streamlined cessation notifications sent directly to the Department of Home Affairs at the click of a button.

Integration with Existing HR Systems - EPG Group

Integration with Existing  HR Systems

The tool can connect via API to HR platforms like Workday, reducing duplicate work, eliminating data silos, and keeping compliance records in sync with employee data.

The Result

By automating compliance checks and streamlining verification processes, the client achieved faster onboarding, reduced admin time and stronger workforce compliance, delivering measurable cost savings and operational efficiency.

UK multinational expanding into Australia with compliant visas, HR and payroll support by EPG Group

Enhanced Compliance Confidence

The tool provided the client with up-to-date visa status and work rights information across their entire Australian workforce – significantly reducing the risk of inadvertent non-compliance.

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70% Reduction in Administrative Effort

Manual tracking spreadsheets and time-consuming quarterly VEVO checks were eliminated, freeing the HR team to focus on talent strategy and employee engagement.

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Faster, Smoother Onboarding

New hires’ work rights could be confirmed in minutes, accelerating time-to-hire and improving hiring manager satisfaction.

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Real-Time Risk Mitigation

Automated monthly checks meant changes to visa conditions or work rights were identified immediately, enabling proactive action well before expiry dates.

Cost icon - EPG Group

70% Reduction in Administrative Effort

Manual tracking spreadsheets and time-consuming quarterly VEVO checks were eliminated, freeing the HR team to focus on talent strategy and employee engagement.

client success stories

Real people, real results

Managing Director
UK Multinational
Driving Immigration Compliance and Efficiency for a Diverse Workforce
Conclusion

By adopting our Australian Compliance Tool, the client achieved:

The result was a more compliant, efficient, and confident HR function – free to focus on building culture and engagement, essential to sustaining growth in a diverse and fast‑growing business.

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