Reduced payroll
Payroll processing and administration times reduced from eight to two hours.
22 percent
reduction to monthly Australian Way workforce
expenses.
Reduced admin
Double-handling of employee data for timesheets and onboarding eliminated.
At a glance
Australian Way (AWPL) is Australia’s leading travel retailer with 50+ stores across 11 airports around Australia and New Zealand.
Overview
When EPG saw valued client AWPL experiencing unusually long payroll processing times, the opportunity was taken to streamline and centralise shared processes and workflows.
Needing to dramatically restructure their whole business at the height of Covid-19, AWPL now have a more streamlined way of working that has eliminated the cost and use of a disconnected time & attendance system and facilitated fast re-onboarding of their workforce.
Approach
Working together to outline project scope
Assessment of processes
EPG identified their client AWPL were using disconnected software to capture employee time and attendance, meaning timesheet data required manual importing and processing by EPG.
Cost saving opportunity
EPG provided an alternative solution: its payroll services already include rostering, timesheets and can manage approvals in the one payroll platform. This would eliminate AWPL’s need to maintain external timesheet software.
Consolidating the data
Trials were conducted on AWPL test sites of the full EPG payroll offering. They showed improved management efficiencies when reviewing employee hours against rostered hours and final payroll figures.
Payroll integration
Once approved, timesheet data can now flow straight into payroll, streamlining rostering, time and attendance, payroll and reporting processes dramatically.
Train the trainer
EPG trained AWPL managers towards a new way of working that delivers accurate workforce visibility, approval transparency and audit trails.
Self-service
AWPL employees are able to update their personal details, submit timesheets and apply for leave in one connected online portal.
Fast onboarding
Additionally, due to a restricted employment landscape, AWPL’s employees required re-classification from full-time/part-time to part-time/casual. Using EPG’s new HR technology, employee re-onboarding is efficient, paperless and ensures AWPL meets compliance.
Seamless expansion of services worldwide
Exceptional ongoing international support
Collaborative approach to risk mitigation
Strategic evaluation of business solutions
Conclusion
Embracing change
Utilising EPG’s full payroll and HR model has transformed AWPL’s payroll and onboarding processes. Automating timesheet lodgements and managing leave and approvals within a single ecosystem means data flows straight into payroll, allowing AWPL to validate this data easily. HR technology has brought much needed efficiency around the re-onboarding of AWPL’s workers, delivering new contracts fast.
The end-to-end project has streamlined AWPL’s processes and allowed them to prepare for coming growth once the pandemic tide turns.
